For subscription purchases, your first box will ship from our facility within 1-4 business days.

For orders placed between the 1st and the 18th of the month, your first box (Signature Box) will ship out within 1-4 business days. Your second box will ship by the 10th of that upcoming month. [Example: If you order on January 15th, your second billing would occur on January 28th, with second box shipping by February 10th].

For orders placed between the 19th and the 31st of the month, your first box (Signature Box) will ship out within 1-4 business days. Your second box will ship by the 10th of the following month. [Example: If you order on January 25th, your second billing would occur on February 28th, with second box shipping by March 10th].

Engagement gift boxes and individual item purchases ship within 1-4 business days.

Follow this link to extend your subscription

Please fill out the cancellation form HERE. This form will cancel all future billings. If you have already paid for a box, you will receive that box. Cancellation for next month’s box would need to be submitted by the day before.

**If you do not receive a confirmation within 48 hours, we did not receive your request. Please then reach out to us at hello@maevenbox.com.

Please fill out THIS FORM to change your shipping address. If your new address is valid for the next box, this form must be submitted by the 1st of the month. For example, if you need your February box to be sent to your new address, this form must be submitted by February 1st.

**If you do not receive a confirmation within 48 hours, we did not receive your request. Please then reach out to us at hello@maevenbox.com.

Please fill out THIS FORM and we will send you a link to update your billing information. The link will be sent to the email address on file.

**For security purposes, your billing link will only be valid for 12 hours.

Please fill out THIS FORM to change the email address on file.

Please fill out THIS FORM prior to the 1st of the month to ensure your next box is updated. For example, if your next box is scheduled to arrive in February, this form must be submitted by February 1st.

**If you do not receive a confirmation within 48 hours, we did not receive your request. Please then reach out to us at hello@maevenbox.com.

We are always happy to exchange an apparel item for a different size.

Please fill out this request form. We will send you a replacement item as well as a return label for the item you currently have.

If for any reason your Maeven experience isn't top-notch or an item arrived broken, please reach out to us at hello@maevenbox.com or fill out THIS FORM.

We greatly value our customer's feedback, and would love the chance to make it right for you.

We would love to hear feedback about your Maeven Bridal Box subscription.

Please email us at hello@maevenbox.com or fill out this form.

For any other questions or concerns, please email us at hello@maevenbox.com or fill out this form.